Values

Quality is at the heart of everything we do. From utilising the finest ingredients to providing the highest levels of service, we believe that being an award-winning ice cream producer is about more than simply supplying award-winning ice cream. Being a family-run business remains core to our DNA and we are proud to count everyone who either works in, or with our company, as part of the extended New Forest Ice Cream family.

And, whilst family is at the heart of our business, our location is its soul. We are firmly rooted in the New Forest and the generous bounty of this unique location is evident in the quality and flavours of our real dairy ice cream. As a result, we have introduced numerous initiatives to help reduce our carbon footprint and to become even more environmentally friendly, to ensure that this special location retains its beauty for many more generations to enjoy.

Our History

Incredibly, it is now over 36 years since Sue and Lawrie Jenman first devised the iconic New Forest Ice Cream recipe – how time flies! Today, their twin daughters Niki and Christina hold the reins, mirroring the exact same devotion and philosophy that their parents have always had.

Take a look back through the archives to how it all began… Yes please

Or watch this short video below…

First class service

We know that we have got a great product; our many award wins are testament to that! But, making a great product is only half the story. As our customers, we are there to support you every step of the way. From working with you on bespoke graphics, through to ensuring that you have everything you need to highlight the great brand of ice cream you serve; our commitment is your guarantee.

Our aim is to offer you a standard of service that is second to none. We know that all our customers have differing needs, dependent on their service, style or location and we endeavour to understand and respect every individual customer’s requirements and go above and beyond to ensure we keep our promises regarding quality, efficiency, delivery times and stock holding.

We appreciate that ice cream sales can be dependent on many factors, not least the British weather. Therefore, we will work with you to ensure that during seasonal variations we are particularly responsive to the demands of your business. We take care to put additional support into our operation during the summer months, ensuring that you can rely on us to deliver, on time, however hot the day, or busy the weekend. And, should you require extra deliveries outside of your agreed times, then we will make every effort to cater for exactly that.  

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Quality & taste

Our Production Director (and cousin!) Dave, has many years of creating quality, great tasting ice cream behind him. His philosophy and attention to detail ensures that every tub of ice cream that leaves our headquarters is worthy of carrying the New Forest Ice Cream label.

Whilst it is churned here in Hampshire, it would be a little selfish to keep it all to ourselves! We are proud of our product range and want to share it with outlets nationwide so that the rest of the country can enjoy our fantastic New Forest Ice Cream.

See us in action

Awards we’ve won

We’re not the only ones who think our ice cream is great. Check out just a handful of the prestigious accolades we’ve collected.

Press & Awards

Would you like to join our team?

If you would like to join the New Forest family, we’d love to hear from you. Here’s how you can get in touch..

Speak to us